Roadside Assistance
Nobody likes the idea of customers stranded by the side of the road, and we are no exception.
Your safety and hassle-free HAVAL driving experience is of paramount importance to us at all times. That’s why HAVAL offers you roadside assist cover for 5 years/100,000 kilometres on all new HAVAL vehicles.  This nationwide service is available 24 hours a day, seven days a week, 365 days a year.
Key services offered include*:
  • Changing of flat tyres
  • Provision of sufficient fuel to enable the vehicle to be driven to the nearest fuel station when you’ve run out of fuel.
  • Jump-start a flat battery or battery replacement
  • Arranging for access to the vehicle, or the delivery of your vehicles spare key, or a locksmith attendance, or a tow where the key has been lost or stolen or locked inside the vehicle of up to $100 (including GST).
  • Minor roadside repairs where it is safe and possible to do so at roadside.
  • Breakdown towing to the nearest HAVAL approved dealer or Assist Australia service provider facility.
  • A one-way taxi ride of up to $50 (including GST) in the event that a covered vehicle is cleared for towing.
  • Urgent message relay to family, friends and colleagues.
HAVAL Roadside Assist
Access Roadside Assistance
HAVAL Roadside Assistance services are delivered by Assist Australia, a leading provider of roadside assistance services to car manufacturer’s in Australia.


To get you on your way again as quickly as possible please have the following information at hand when making a call:

  • Your vehicle registration number
  • Your name and location
  • If possible a contact number; and
  • A brief description of the problem

CLICK HERE TO CALL 1800 076 530

HAVAL is a specialist manufacturer of premium SUVs and is the No.1 SUV brand in the world’s largest automotive market and has been for the past 15 years. In 2017 Brand Finance valued HAVAL as the "world's most powerful SUV brand" ahead of Jeep and Land Rover. With over 5 million customers, last year HAVAL was the world’s 10th largest SUV manufacturer outselling Mercedes, BMW and Mitsubishi SUVs. Our success is due to a combination of commitment, passion and listening to our customers. We utilise the best features, safety and technologies from around the globe to produce world class SUVs.

*HAVAL Motors Australia reserves the right to change the information including, but not limited to the models, prices, colors, materials, equipment or other specifications referred to on this site at any time without prior notice. Always consult your HAVAL dealer for latest specifications, availability and pricing. Images for illustration purposes only.


If you need assistance contact our Customer Care department by completing the online form or calling the 1800 076 530 number.